Privacy Policy: The Ding Foundation is
committed to protecting and respecting your privacy and aims to be
transparent about what information we hold about you and give you
control on how we use it. Be assured we'll
never sell or otherwise misuse your personal information.
The purpose of this policy
is to provide a clear understanding of how we collect any personal
information you provide, how we use it and how we keep it secure.
The Ding Foundation is the data controller for your personal
information, and we will ensure that it is used and stored in
accordance with the Data Protection Act (1998) and Electronic
Communications Regulations (2003) and, as of 25 May 2018, the EU
General Data protection Regulation (EU 2016/679).
WHO WE ARE: The Ding Foundation a
Limited Company in England and Wales.
We promise:
To keep your data
safe and private.
Not to sell your
data.
To give you ways to
manage and review your marketing choices at any time.
YOUR RIGHTS TO YOUR
PERSONAL INFORMATION: You have the right, at any
time, to ask The Ding Foundation to amend or stop how it uses your
personal information including for marketing purposes. We can
be contacted by email at thedingfoundation@yahoo.co.uk.
HOW DO WE PROTECT YOUR
INFORMATION?
We are committed to
protecting the information you choose to share with us and will not
pass it on to third parties without your prior permission. Your
data is held securely, password protected and available only to
members of staff who are responsible for contacting you.
HOW DO WE COLLECT
INFORMATION FROM YOU?
We collect your
information when you interact with us. This includes:
Applying for a job, attending an event, contacting us by post, making a donation, registering for a
course or requesting a project for your organisation, responding to a
survey or filling out a form, responding to online
or email marketing, speaking to or email
a member of our team, subscribing to email
marketing at thedingfounadtion@yahoo.co.uk
Visiting our website or occasionally if you
post a positive public comment on social media
WHAT INFORMATION DO WE
COLLECT?
Depending on the reason
for interacting with us, we may collect and hold information from
you. If you are a supporter or member we may collect:
Access needs, contact and emergency
contact information including telephone number(s), email and postal
address, date of birth, age or
age range, equal opportunities
forms, gender, photo and video
permission, prefix and name, records of
correspondence with us.
We
may also collect an automatically populated IP address when you use
our website or email service. This public IP address is a unique
number which allows a computer, group of computers or other internet
connected device to browse the internet. The log file records the
time and date of your visit, the pages that were requested, the
referring website (if provided) and your internet browser version.
This
information is collected to help diagnose and manage the website, to
audit the geographical make-up of users, and to establish how they
have arrived at the website.
Our
website uses cookies which to collect information about your online
behaviour, preferences and settings. This data is collected
automatically but is aggregated and made anonymous which means that
we cannot identify you as an individual. We use Google
Analytics to audit this information regularly. No personal
information is stored or saved by our cookies. You have the
opportunity to opt out by clicking ‘No’ when the pop-up prompts
for your consent when you arrive at our site and can manage your
cookies by adjusting your browser settings.
We also use our website to enable visitors to sign up to
our newsletters by providing us with their name and email address.
Submitting this information provides your consent for us to contact
you with information about the company, forthcoming productions,
events, training opportunities and fundraising appeals. If at
any time you wish to unsubscribe from our email list, there is an
‘Unsubscribe’ button at the bottom of every email.
Our site may, from time to
time, contain links to and from partners’, advertisers’,
affiliates’ and social network sites. If you follow a link to any
of these websites, please note that these sites have their own
privacy policies and that we do not accept any responsibility or
liability for those policies. Please check their privacy policies
before you submit any personal data to those websites as they may not
be on the same terms as ours.
HOW DO WE USE THIS
INFORMATION?
We use the information we
collect from you in the following ways:
To better understand your
relationship with us (eg which performances and events you have
attended) and your preferences, to develop anonymous data
for analysis and reporting to stakeholders, to protect our rights and
the rights of others, to send marketing
communications using Mail Chimp, or similar, and keep you up-to-date
with news, performances & events and let you know about
opportunities to engage with and support our work
To understand how our
audiences respond to marketing activity to ensure that it is well
targeted and relevant. We'll only send
you marketing emails or
contact you about The Ding Foundation events and your views on issues
about the The Ding Foundation if you've agreed to this. We might also share your
information if we have to by law, to protect you or other people from
harm.
HOW LONG DO WE KEEP
YOUR INFORMATION?
We will keep your
information only for as long as is reasonably necessary for the
purposes set out in this privacy notice and to fulfil our legal
obligations. We will not keep more information than we need.
We will also retain your
information as necessary to comply with legal, accounting or
reporting requirements. Your customer data will be retained as long
as our relationship remains active and for five years beyond this
point. Anonymised
data on Google Analytics is kept for 38 months.
We will also retain a copy
of your contact details if you object or opt-out of receiving direct
marketing communications from us. We will add your details to our
suppression list to ensure you do not receive any future marketing
communications from us. Also, we will not delete personal data if
relevant to an investigation or a dispute. It will continue to be
stored until those issues are fully resolved.
How to complain
Please let us know if you
are unhappy with how we have used your personal information.
You can contact us using
our email address or by post as above. You also have the right
to complain to the regulator, and to lodge an appeal if you are not
happy with the outcome of a complaint.
In the UK this is the
Information Commissioner’s Office. Find out on their website how
to report a concern.
UPDATES OR CHANGES TO
OUR PRIVACY AND COOKIE POLICY
This notice was updated 03
June 2018. Any changes we make to our policy to reflect future
changes to regulation or legislation will be posted on our website,
however if we make important changes, like how we
use your personal information, we'll let you know using the current
email address we hold for you. If you don't agree to the changes,
then you can always stop using our services, delete
your account and stop giving us any more
personal information. We'd be sorry to see you go.